Lower costs.
Transparent operation.
Excellent CX.
Quattrosoft is a process digitization company that helps enterprises significantly cut costs by dramatically improving administrative efficiency through smart automation.
Our Key Partners
What problems can we help you solve?
High cost
Colleagues working in the back office are using multiple systems at the same time, which slows down the work and there is a high error rate due to multiple data entry.
Chaos
Leaders don't know where we are in terms of workload, they don't know where to add people to meet deadlines, and they don't know how colleagues are performing.
Low customer satisfaction
Customers often wait over fifteen minutes while an agent tries to find the information needed.
Reducing costs is easy. But reducing costs alongside improving service quality is much harder.
Improved Efficiency
We can help you move from poorly connected systems that are a major barrier to efficiency to an integrated platform that provides a 360-degree view of all customer data and interactions.
Fast Customer Service
Go from 15 minutes on the phone to 5 minutes of fast service, increasing customer and employee satisfaction.
Transparent Operation
We can help you move from struggling with generic, "one-size-fits-all" tools to working seamlessly with an IT system that is completely tailored to your business processes.
Podcasts where we talk to our customers
Business should lead digitalisation, but IT has a role to play
Moderated by Sándor Mester, we talked to Györgyi Agárdi, CIO of Allianz, about the conditions for successful digital projects.
Sometimes all is not lost
In this podcast episode, we spoke with Zsolt Gerebenics, IT Director at Audax Renewables, about starting over after a troubled system implementation.
Vertical culture and skills development for deeper transformation
We had a conversation with Brigitta Koncsos about company culture and skills development for digital transformation.
Automation
BürOffice's automation features significantly reduce the need for human processes, making administration faster and more error-free. In addition, integrated systems ensure that data is updated in real time, making decision support more accurate and reliable, ultimately increasing efficiency and reducing costs.
Omnichannel communication
BürOffice allows you to centrally manage all communications with a customer or on a topic in a single, transparent way, regardless of the channel.
In this way, everyone involved can keep track of what is happening, without colleagues talking past each other in repeated email exchanges.
Document generation
BürOffice's document generation capabilities drastically reduce the cost of working with a wide variety of documents that need to be produced in large volumes. Document templates are created during separate approval processes, so administrators can always work with up-to-date templates that are automatically loaded from different systems at the same time.
360 degree customer view
BürOffice provides a 360-degree customer view, combining customer data from different systems to give administrators a clear, unified view. This enables faster and more personalised customer service, while eliminating duplicate data management and significantly reducing the risk of errors.
Agency and company gateway
The integration of BürOffice with the Hungarian Agency and Company Gate enables the unified handling and sending of mail in a transparent way for the administrator. This reduces the administrative burden and increases the efficiency of communication with offices and partners.
Archives
BürOffice's Document Repository feature allows the company to keep track of documents from the employee through the temporary file to the central file. It ensures fast retrieval, thus increasing workflow efficiency. This reduces the cost of paper management and minimises the risk of document loss.
Next Step
Appointment
Contact us to make an appointment for the workshop.
Workshop
During the workshop we will review the structure of the company and look at the processes in the major departments.
Evaluation
The results of the workshop will be evaluated by our staff. We'll then discuss the results and possible areas for improvement with you.
Frequently Asked Questions
On which client can BürOffice be used?
The system has web and desktop applications and can be used on a PC and a tablet. The desktop application is typically used by colleagues with a high volume of administrative work, while the web interface is preferred by those who use the system less frequently.
I have sent a customer both mail and email, how can I see what has happened so far?
BürOffice automatically stores all documents sent via different communication channels in one place, so that they can be viewed at any time at the touch of a button.
What support do I get as a manager to manage my colleagues?
BürOffice's DashBoard module provides managers with a flow of up-to-date information, allowing them to intervene at any time to ensure that each colleague is focused on what is most important at that moment.
Is BürOffice GDPR and NIS2 compliant?
The system is GDPR compliant and also meets the "high level" requirements of the NIS2 regulation.
What are the server requirements for BürOffice?
A server with a Windows or Linux operating system is required to run the system. The hardware requirements of the system can vary depending on the workload, but we generally recommend 16 GB RAM and a desktop-class processor.
We currently store our documents in NScale DMS. Does BürOffice work like that?
The system supports several DMS systems, including NScale, via the DMS couplers.
Which database manager does BürOffice use?
The system supports the following database managers: Oracle RDBMS, MS SQL Server, PostgrSQL.
Which software licenses do I have to buy to run BürOffice?
The system adapts to the software components you have already purchased, i.e. there is usually no need to purchase additional licenses. If not already purchased, a Linux server and a free PostgreSQL database manager are sufficient to run BürOffice.