BürOffice IT Architecture

BürOffice is a modular process digitization platform that follows the standard Input-Process-Output model. The application has a Java-based multi-tier (n-tier) architecture, which ensures loosely coupled integration between components, appropriate scalability and flexible extensibility. The platform was designed with the use of open standards, adaptability to the enterprise environment, and seamless integration with existing systems as guiding principles. 

The main elements of the system are shown in the following figure:

In terms of basic infrastructure, the system is fully Java compatible, so it can run on any standard Java application server, from Tomcat to WebSphere cluster. Load balancing and high availability are supported natively. On the database layer, it has multi-RDBMS support - Oracle RDBMS (widely used in large enterprise environments), Microsoft SQL Server (preferred in Windows-centric environments), and PostgreSQL (a low-cost open source alternative) can be used. The infrastructure can be deployed flexibly: on-premises with horizontal and vertical scaling options, in a private cloud environment, or even in a hybrid configuration.

Integration capabilities 

One of BürOffice's strongest features is its integration layer, which can connect to various enterprise systems. In SAP environments, it provides native RFC/BAPI connectivity via the JCO library and connects to SAP S/4HANA systems with support for OData and SAP APIs. In the Microsoft ecosystem, it can integrate with Microsoft 365 and SharePoint via the MS Graph API, and also provides data warehouse connectivity with support for ETL processes and bi-directional data traffic. 

The special Dynamic Integration module allows services created using standard protocols (e.g. REST, SOAP, SQL) to be integrated and used in the system's business processes without development. 

The communication channel integration layer handles multiple input and output sources in a unified manner. Scanning and OCR functions work with standardized TWAIN and ISIS interface support, Abbyy FlexiCapture OCR integration enables guided field recognition and supports 1D/2D barcode processing.  

The email interface provides personal mailbox integration with SMTP/IMAP/POP3 protocol support, MS Graph API connection and Outlook add-in.  

Office and corporate portal integration is implemented through the integrated BürOffice module with support for electronic signatures (MELASZ Ready, eIDAS compatible) and automatic processing of KRX packets.

Document management and workflow 

In the field of document management, BürOffice also offers its own DMS solutions (DB-DMS: database based document storage, FS-DMS: file system based storage with metadata management). In addition, it provides connectivity to the following major DMS systems via connectors SAP Content Server, OpenText, EMC Documentum, NScale, Saperion or Microsoft SharePoint. It provides full version control of all documents. Several different types of DMS systems can be used in parallel. The system supports automatic migration between DMS systems, even during normal operation. 

For mail and shipment integration, Magyar Posta uses the SFTP-based Electronic Shipment List (ESL) interface, supports automatic processing of the Electronic Delivery Note (EDN), and the hybrid mail service. 

Workflow management provides BPMN 2.0 compatibility with standard process modeling and execution. The platform can be integrated with external workflow engines such as Camunda Process Engine or IBM Process Automation Manager Open Edition, but also has its own lightweight BPM solution. Task management and work queue management provide priority-based task delegation, SLA monitoring and escalation, dynamic load balancing, and real-time monitoring capabilities. The rules engine supports Decision Model and Notation (DMN) based business rules.

Document generation and digital signature 

The document generation module supports multiple formats, including Word-based single and bulk document generation, PDF/A for archiving, and XML/XSD-based structured documents. Advanced templating features include a Word-based template engine with support for variables and conditional logic, Jasper Reports integration for complex reports, and an integration interface for Gepri and Thunderhead systems. 

Digital signature support works with PAdES and XAdES formats, timestamp service integration, and remote and local signing capabilities. This enables complete paperless administration while ensuring the legal validity and evidentiary value of documents.

Data security and authorization management 

BürOffice provides complex solutions for data security and authorization management. Authentication includes Active Directory integration (LDAP/SAML), OpenAM SSO support, OAuth2.0 and OpenID Connect external systems, and optional Multi-Factor Authentication (MFA). 

Authorization works with Role-Based Access Control (RBAC) and Attribute-Based Access Control (ABAC) methods, with permissions that can be set separately per data view and per process. Sensitive data is protected with GDPR-compliant features, data masking, depersonalization, and anonymization. 

Auditing and logging provides full transaction and data access logging, audit trails, compliance reporting, and real-time security monitoring. Together, they provide complete visibility and auditability of system usage.

Business Intelligence and Executive Dashboard 

The Executive Dashboard and Business Intelligence module provides real-time monitoring with custom KPIs and triggers, process mining capabilities, and heat mapping and process bottleneck detection. Analytical capabilities include built-in Excel output, scheduled or ad-hoc, template-based reporting using dynamic data sources, and access to full data content for external BI systems. 

With this module, managers can view process performance in real time, identify problems, and take necessary action before SLAs are violated.

Scalability and performance 

The scalability and performance of BürOffice is demonstrated in several areas. Horizontal scaling is achieved by load balancing stateless components and optionally a microservices based architecture. Performance optimization is achieved by database indexing strategies, coupled caching and background batch processing. 

The system's resource requirements can be flexibly scaled to the number of users and transaction volume. This flexible architecture allows the system to handle up to thousands of concurrent users and millions of documents with the appropriate configuration.

Operation and monitoring 

For operational support, monitoring has a built-in interface with performance monitoring, health check APIs that can be integrated with enterprise management tools. Deployment and version management is implemented with CI/CD pipeline support, automated deployment scripts, even zero downtime update capability, and separate configuration management per environment. 

We create a disaster recovery (DR) scenario that ensures rapid recovery in the event of an incident. The backup and recovery plan relies on integrated tools that support incremental and full backups, as well as point-in-time recovery options.

Physical records management and archive support 

For physical records management and archival support, we provide Iron Mountain integration with automated box and file management, barcode-based physical records tracking, and automated disposal and retrieval processes. The archive module provides asset tracking, logistics optimization, and storage utilization statistics. 

This module is particularly useful for organizations that have not yet fully transitioned to paperless operations and have a significant amount of physical records to manage. BürOffice creates the opportunity for parallel, coordinated management of physical and electronic document management.

Technical advantages 

The technical advantages of BürOffice include: 

  • Open architecture - based on standards, offers a solution without vendor lock-in 

  • Platform independence - Java-based, can run on multiple operating systems (Windows, Linux, etc.) 

  • Database independence - supports Oracle RDBMS, MS SQL Server, and PostgreSQL

  • Modular design - components can be used selectively according to business needs 

  • High availability - clustering and load balancing support ensures continuous operation 

  • Flexible scalability - vertical and horizontal growth potential according to needs 

  • Rich integration capabilities - extensive API set and standard interfaces to enterprise systems, dynamically buildable connections 

  • Multi-level security - auditable operation and strict authorization management 

This robust architecture makes BürOffice ideal for large enterprise environments where digitizing processes is a long-term strategic goal and systems must not only work with existing IT infrastructure, but also be scalable and flexible for years to come.