Data generated in the Business Navigator system - logging, user interactions, data changes, etc. – they can be extracted for further analysis or reports can be prepared in two suggested ways.
- Quick reports: In the case of normal operation, it is not recommended to load the production system by running queries, but at the same time, it is essential to obtain some important information that helps daily operations and to create reports.
- Within the Business Navigator CRM system, queries can be launched directly from the interface, which can be compiled as needed, and existing ones can be transformed. Queries can also be exported to Excel format.
- DWH data transfers, data exports: For data mining and analytical work, a large amount of raw data in the CRM system or selected according to a certain principle is needed. It is advisable to perform analyzes on large amounts of data outside of the operating system, independently of it, with the help of special analysis tools.